SPC/DOE Series

SPC Course Group 1: Basic SPC

Process stability begins when people realize some variation is natural in every process. Understanding that producing the highest quality at the lowest cost comes from constantly striving to reduce the variation factor. The three courses in the Basic SPC course group introduce those fundamental SPC skills.

product id:

cbt.sd.1

3 Interactive Courses on 2 CD-ROMs (3-5 hours)

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cbt.sd.1.sp (Spanish version)

Program 1: SPC and Variation

  • SPC versus quality control by inspection
  • The differences between attribute and variable data
  • Explanations of special and common cause variation
  • Detecting variation in manufacturing processes

Program 2: Pictures of Numbers – Histograms

  • Building, reading and identifying the parts of histograms
  • Reveal patterns of variation through histograms
  • Techniques for meeting customer specifications
  • Methods for achieving a virtually defect-free process

Program 3: Introduction to Control Charts

  • Using control charts to identify causes of process variation
  • Understanding the parts of control charts
  • Calculating control charts from direct process data
  • Rules governing use and interpretation of control charts

SPC Course Group 2: Applying SPC

These courses will help employees develop selection skills and awareness of how control limits are calculated when applying SPC. In Applying SPC, techniques for making control charts, taking corrective action, solving problems, and achieving process stability are introduced.

product id:

cbt.sd.2

4 Interactive Courses on 2 CD-ROMs (4-6 hours)

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cbt.sd.2.sp (Spanish version)

Program 1: Selecting Parameters

  • Taking a look at your process & preparing to collect data
  • Block diagrams, Pareto charts, fishbone diagrams
  • Parameter test checklist and monitoring priorities

Program 2: Types of Control Charts

  • Control chart review – benefits, parts, rules
  • Variable control charts – X and R chart, X and S chart
  • Attribute control charts – P, NP, C, U charts
  • Choosing the appropriate control chart for your process

Program 3: Setting-up and Using a Control Chart

  • Rules for constructing control charts
  • Calculator tutorial
  • Basic statistics
  • Step-by-step directions for setting up control charts

Program 4: Interpretations and Actions

  • Control chart patterns and possible causes
  • Control charts as an indicator of process problems
  • Deciding if and when to adjust a process
  • Investigative steps to determine the causes of variation

SPC Course Group 3: Process Capability

Process improvement is based on process stability. Course Group 3 reviews basic SPC concepts and teaches participants how to assess process capability using both variables and attribute data. These courses focus on a commitment to continuous process improvement.

product id:

cbt.sd.3

4 Interactive Courses on 2 CD-ROMs (4-6 hours)

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Program 1: Selecting Parameters

  • Quality is the key to customer satisfaction
  • Continuous process improvement through SPC
  • Reducing variation and meeting production goals
  • Determine when to take action, and when to leave a process alone
  • Manufacturing case studies

Program 2: Introduction to Process Capability

  • Definition of process capability
  • Using control limits and specification limits to monitor process stability
  • Dispersion changes and their effect on control charts and histograms
  • Relative capability to determine which process is more capable

Program 3: Using Normal Curves

  • Characteristics of a normal distribution
  • Estimating standard deviation
  • Predicting yield and out-of-specification parts

Program 4: Process Capability Assessment

  • Assessing process capability using numerical methods
  • Using standard deviation to calculate natural tolerance
  • Calculating Cp and Cpk
  • Process capability assessments using percent defective and PPM defective

SPC Course Group 4: Design of Experiments

A “process in control” may still not meet a customer's part specifications. Design of Experiments presents methods to help reduce common variation and a series of steps that teams can use to structure designed experiments. These courses are both fun and informative, and provide concrete methods for analyzing and increasing process capability.

product id:

cbt.sd.4

3 Interactive Courses on 3 CD-ROMs (3-5 hours)

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Program 1: Introduction to DOE

  • Improve processes using carefully planned experiments
  • Learn as much about the process as possible while expending minimal time and resources
  • Key process definitions and bottom line DOE benefits

Program 2: Application of DOE

  • 5 phase approach to DOE: (plan, design, run, analyze, act)
  • Fractional factorial experiment to improve popcorn yield
  • Manufacturing case study of an SPC team whose process is in control, but inferior to the competition's

Program 3: An Experiment in Tirzah

  • Defending Tirzah, an imaginary 850 BC city
  • Verifying stability of Tirzah's two catapult processes with attribute and variables data
  • Assessing the capability of both processes Using DOE to improve catapult process capability

Entire SPC/DOE Series

product id:

cbt.sd.all

14 Interactive Courses / 9 CD-ROMs (14-24 hours)

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The CD-ROM prices listed here are for a single (1) workstation license. Online training prices are based on a single (1) user.
Substantial discounts are available for multiple workstation/user licenses. All prices are listed in U.S. Dollars (USD).
Prices are provided for reference purposes only and are subject to change without notice.

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